Effective Date: 20 September 2026
This Shipping Policy outlines the delivery process for products purchased from Container Sphere and https://containersphere.com/ and explains how orders are transported to customers across the United States. Shipping containers and related products require specialized handling and transportation due to their size, weight, and nature. We currently offer delivery services throughout the United States, with estimated delivery times varying depending on the customer’s location. Please review the processing times, estimated delivery timeframes, and preparation requirements provided below.
1. ORDER PROCESSING & DELIVERY TIME
Order Cut-off Time: 4:00 PM (Pacific Time — Portland, Oregon) — Monday to Sunday.
- Orders received before 4:00 PM Monday through Sunday will be processed on the same day.
- Orders submitted after 4:00 PM will be placed in the processing queue and handled on the following business day.
The total delivery timeframe is divided into two simple stages:
- Handling Time/Days (1–3 days, Monday – Sunday): This covers unit(s) selection, a careful 5-point quality inspection, preparation, carrier coordination, and secure handling by our team to help ensure the unit arrives in proper, ready-to-install condition.
- Transit Time/Days (4–8 days, Monday – Sunday): Transit time depends on the delivery distance, destination, and carrier/driver availability.
Total Delivery Time/Days: The estimated delivery timeframe will generally be 5–11 business days, depending on the customer’s location and delivery circumstances.
2. SHIPPING COST
Shipping Fee: Free shipping is provided on all orders. There is no additional shipping or delivery charge based on the container unit(s), product type, order value, delivery location, special equipment requirements, or restricted-access areas.
3. DELIVERY METHODS
We use specialized transportation equipment and delivery methods to safely move and place our shipping containers.
• Single or Double Tilt-Bed Delivery: The trailer tilts backward, allowing the container to slide safely from the rear of the trailer onto the designated delivery area. This is our most commonly used delivery method.
• Flatbed Delivery: Flatbed transportation requires the customer to have suitable unloading equipment, such as a crane or forklift, available at the delivery site to remove the container from the truck.
• Side-Loader Delivery: The delivery truck is equipped with built-in hydraulic lifting arms that allow the container to be lifted from the side and positioned alongside the vehicle.
• Crane-Assisted Delivery: A crane is used to lift and position the container when the delivery location has limited access or requires more precise placement.
4. DELIVERY SITE PREPARATION & REQUIREMENTS
For a successful delivery, the customer is responsible for ensuring the site meets the following criteria:
- Surface: Must be firm, level, and well-drained (concrete, gravel, or firm dry earth).
- Clearance: A 20ft container requires 60ft of straight-line clearance. A 40ft container requires 100ft of straight-line clearance.
- Height: At least 14ft of vertical clearance is required to clear overhead wires or tree limbs.
5. ORDER TRACKING & INSPECTION UPON DELIVERY
Order Tracking & Communication
- Confirmation: You will receive a shipment confirmation email once your container has been assigned to a carrier.
- Delivery Window: Our dispatch team will contact you at least 24 hours before the scheduled arrival to confirm the delivery timeframe and ensure the site is ready.
Inspection Upon Delivery
An authorized recipient must be present at the time of delivery. Before the driver leaves the delivery location, you are responsible for inspecting the container for:
- Structural integrity.
- Proper door operation and functionality.
- Any discrepancies between the container grade ordered and the unit delivered.
- Any damage that may have occurred during transportation.
Important: Any damage, defects, or concerns must be clearly documented on the Bill of Lading (BOL) before the driver departs from the delivery location.
6. BUSINESS DETAILS
Store/business name: Container Sphere
Support email: Info@containersphere.com
Business phone: +1 (971) 509-7539
Support hours: (Pacific Time — Portland, Oregon) // Mon – Fri: 08:00 AM – 10:00 PM | Sat: 08:00 AM – 08:00 PM | Sun: 08:00 AM – 04:00 PM.
Contact page: https://containersphere.com/contact-us/
Business address: 3147 NW Front Ave, Portland, OR 97210
